Privacy Policy

Last Updated: July 31, 2026

Canvas and Sail Loft ("we," "us") is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data in full compliance with Québec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and Canada's PIPEDA.

1. THE PRIVACY OFFICER

In accordance with Québec Law 25, we have designated a Privacy Officer responsible for our data protection compliance.

* Responsible Person: Jeremy Maheu (or designated Privacy Officer)

* Contact Email: canvasandsailloft@gmail.com

* Business Address: 216 Woodside Rd, Beaconsfield, H9W 2P2, Quebec, Canada

You may contact the Privacy Officer at any time regarding data access requests, corrections, or withdrawal of consent.

2. PERSONAL INFORMATION WE COLLECT

We collect only the personal information necessary to deliver our custom e-commerce and fabrication services:

* Identifiers: Full name, billing address, shipping address, email address, and phone number.

* Project Details: Specifications, photos, or dimensions of boats, vehicles, and commercial properties submitted for quotes.

* Technical Data: IP address, browser type, and anonymous usage data collected through essential website cookies.

* Payment Data: Credit card and transaction details (securely encrypted and processed via Squarespace/Stripe; we do not store full credit card numbers on our servers).

3. HOW WE OBTAIN AND USE CONSENT

Under Québec Law 25, we operate on a clear, explicit consent model:

* By requesting a quote, submitting a contact form, or completing an e-commerce purchase, you consent to our use of your personal information strictly for fulfilling your order, customer service, and project communication.

* Non-essential cookies and analytics trackers are inactive by default and are only deployed if you provide explicit opt-in consent via our website cookie banner.

* You may withdraw your consent for optional communications or non-essential data processing at any time.

4. HOW WE USE YOUR INFORMATION

Your personal information is used exclusively to:

* Provide custom fabrications, estimates, and order delivery.

* Communicate regarding project milestones, blueprints, discount offers, and invoices.

* Improve our website layout and customer experience.

We never sell, rent, or trade your personal data to third-party data brokers.

5. DATA SECURITY & RETENTION

We employ industry-standard encryption, SSL protocols, and administrative controls to protect your data against unauthorized access. Personal information is retained only for as long as required to fulfill our legal, accounting, and warranty obligations, after which it is securely deleted or de-identified.

6. YOUR INDIVIDUAL RIGHTS UNDER QUÉBEC LAW 25

As a Québec resident or consumer, you retain full rights over your data:

* Right to Access: You may request a copy of the personal information we hold about you.

* Right to Rectification: You may request that inaccurate or incomplete project or personal data be corrected.

* Right to Deletion / "Right to be Forgotten": You may request the permanent removal of your personal data, subject to mandatory bookkeeping laws.

* Right to Data Portability: You may request your data in a structured, commonly used digital format.

To exercise any of these rights, contact our Privacy Officer in writing via email at canvasandsailloft@gmail.com.